At Pella, our support process is designed to provide you with a worry-free experience, from initial consultation to final installation. Here are the main steps:

1. Personalized consultation: a Pella expert meets with you in your home to assess your needs, discuss your preferences and present our window and door options.
2. Design and estimate: we develop a detailed plan and precise estimate based on your choices and the specifics of your home.
3. Precise measurements: our technicians take exact measurements to ensure perfect custom fabrication.
4. Fabrication: your windows and doors are manufactured to the highest quality standards in our workshops.
5. Installation preparation: we guide you on how to prepare your space for installation.
6. Professional installation: our certified installers carry out the installation with care and precision, ensuring minimal disruption to your home.
7. Checking and cleaning: we check that each installed product is working properly, and clean the work area thoroughly.
8. Advice on use and maintenance: we show you how to use and maintain your new windows and doors.
9. Post-installation follow-up: our team remains available to answer any questions or concerns you may have after installation.

Throughout the process, our dedicated team is there to answer your questions and ensure your complete satisfaction. With Pella, you benefit from personalized support and peace of mind at every stage of your project.

At Pella, your satisfaction is our priority, even after your windows and doors have been installed. If you have any questions or concerns about your project, we encourage you to contact us. Your peace of mind is important to us, and our team is here to support you every step of the way, even after installation.